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Subaru voted top manufacturer in Auto Express Driver Power Survey 2024

Subaru has been voted the top manufacturer in the renowned Auto Express Driver Power customer satisfaction Survey for 2024. The Japanese brand claimed the top spot beating more mainstream and prestige brands in the list of 32 manufacturers.

The Auto Express Driver Power Survey is an independent study, based purely on customer feedback. The information collected covers many data points including practicality, safety, reliability and quality, among many others. Thousands of owners responded to the poll about their cars, allowing the experts at Driver Power to collate useful insights, and produce an overall score for vehicle manufacturers.

Paul Barker, Editor of Auto Express, said: “Subaru may not be the most high-profile of brands, but owners have made it clear they’re delighted with their car’s practicality, safety, reliability and quality, among other key attributes.”

Subaru has built a long-lasting reputation for safe, tough and fun vehicles, with true go-anywhere capability. It also has a customer base primarily located in more rural locations across the UK, which the cars are specifically designed to cater for. But as Auto Express went on to mention “There’s clearly something special about a brand that provides such exceptional levels of satisfaction to its target audience.”

Lorraine Bishton, Managing Director at Subaru (UK & Ireland) said “We are extremely pleased to see Subaru ranked top of the prestigious Auto Express Driver Power customer satisfaction survey this year. It is a testament to the brand, our professional dealer partners across the UK and the loyal Subaru customer base, that the owners and drivers felt strongly enough to rank us so highly.”

She went on to say “Producing great value All-Wheel-Drive vehicles that are safe and reliable are not just statements used in our marketing, they are pillars that the Subaru brand lives by.”

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Motachase Limited trading as Livery Dole is an appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Motachase Limited trading as Livery Dole to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.  All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.